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The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.

The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.

Position Description

The Regulatory Strategy section of the Commission is seeking applications for Senior Policy Officers. As a section of the Regulatory Policy and Intelligence Group, Regulatory Strategy contributes to the Commission’s strategic purpose to protect and enhance the safety, health, well-being and quality of life of people receiving aged care by managing policy reform processes and deliver projects related to regulatory strategy. The Section supports the Commission to deliver its functions and achieve its goal of being a best practice regulator by influencing and/or leading the development of regulatory and aged care program reform, including legislative change and policy development.

The Section’s approach to understanding effective regulation is evidence and risk-based, strategic, coordinated and line with best practice. Improving the quality and safety of care and service delivery to consumers is at the centre of our regulatory practice. Work flow in the Section is dynamic and requires a flexible approach to adapt to rapidly changing priorities.

Position Duties

· Support Assistant Directors in a complex and dynamic workload of policy development, legislative change and regulatory reform projects

· Directly contributing to the research and drafting of high-level communications, including briefing material, for a range of audiences about complex legal, policy and procedural topics

· Engaging effectively with internal and external stakeholders to support the Commission’s business and vision and contribute to the Section’s strategic direction and continuous improvement activities

· Work in a virtual environment in a team that works in office locations across Australia

Key Capabilities

· Sound judgement, analytical skills and the ability to understand legislation and support the development of policy

· Strong verbal and written communication skills which leverage off strong analytical and problem-solving skills

· Effective organisational and time management skills and the ability to work effectively without direct supervision

· The ability to understand and interpret aged care legislation, including what it means in operational terms for the Commission

· The ability to work collaboratively with internal and external stakeholders to build and maintain positive working relationships

· Adherence to the APS Values and Code of Conduct

Position Notes

Salary offered will be between $86,790 - $97,912 per annum (pro rate for non-ongoing) depending on skills and experience. In addition, 15.4% superannuation will be paid.

Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information please visit www.apsc.gov.au/citizenship-aps

In your application please provide a statement of claims against the Key Capabilities in no more than 800 words.

Non-ongoing opportunities will be offered until 30 June 2023

A Merit Pool established through this selection process may be used to fill this or future vacancies on a non-ongoing or ongoing basis.

How to Apply?

1. Navigate to ‘Current Vacancies’ section of the careers page and locate the relevant job title.  All documentation relating to the role and application process will be located here.

2. Click on the job title and at the bottom of the Advertisement you will be asked to create an account If you are a first-time user or to sign in to complete your application.

3. As part of your application you will be requested to complete a statement of claim and attach your Resume. Cover letter is optional

4. Click ‘Apply Now’ when you are ready to submit your application.

Please complete an online application form and submit to https://www.agedcarequality.gov.au/about-us/careersby 11:59pm (local time) on Monday 3rd October 2022.

Only completed applications will be accepted.

Contact Officer: Kate Esser

Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application. Specific questions about the role can be directed to Kate Esser by emailing kate.esser@agedcarequality.gov.au with Position title in the subject line.

Further information:

The diversity of our staff is very important to us. We welcome and actively encourage applications from people with disability, women, and people with culturally and linguistically diverse backgrounds. We recognize the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to our workplace, policy development and service delivery. We welcome and actively encourage applications from Aboriginal and Torres Strait Islander people.

For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au/.

For more information on the Australian Public Service, please visit


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