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The Aged Care Quality and Safety Commission (the Commission) formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, well-being and quality of life of people receiving aged care.

 A full-time, ongoing opportunity exists in our Parramatta National office for an Assistant Director. This role will be to develop, drive and implement leading edge contemporary Human Resource (HR) strategies, initiatives and programs. The position holder also provides significant support to the HR Director in identifying and addressing priorities.


Reporting to the Director, Human Resources, your main responsibilities will be to:

• Lead a team in the delivery of client focused Human Resources advice and service, including providing clear and consistent      communication, setting performance and behavioural standards, managing performance, setting work priorities and managing workflows; 

• Accurately complete work within timeframes and quality requirements, share own expertise with others and guide and develop less experienced employees. 

• In conjunction with the Director, Human Resources, develop HR strategy initiatives to support the corporate strategic direction and change management activities of the Commission; 

• Develop HR policies, guidelines and programs to support Corporate Services functions and maximise organisational efficiency and engagement; 

• Oversee and analyse project outputs, aims and objectives for specific projects; 

• Coordinate the use of specialist project service providers, including contractors and consultants; and 

• Influence and manage relationships with internal and external stakeholders.


To be successful in this role you will need the following:

• Tertiary qualifications in Human Resources or equivalent industry experience; 

• Experience in managing HR in a public service environment; 

• Proven track record in providing hands on specialist, professional and technical expertise in HR management and functions; 

• Demonstrated capability of working collaboratively with contractors, consultants, other branches and business areas, and members of the Executive Group to support and drive HR business outcomes; 

• Proven ability to anticipate and establish priorities, monitor progress and work to deliver required corporate outcomes within set timeframes; and 

• Experience in identifying, managing and evaluating risks associated with programs/projects, and managing budget and reporting requirements.

Salary offered will be between $100,502 and $114,624 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.

Only candidates who hold Australian citizenship can apply. Refer to the Department of Immigration and Border Protection website www.border.gov.au for further information. Appointment is conditional on successfully completing a national police check.

Please complete an online application form and submit to Please complete an online application form and submit to https://www.agedcarequality.gov.au/about-us/careers vacancies by 5:00pm (AEST), Friday, 22 February 2019.by 5:00pm (AEST), Friday, 22 February 2019.  

Only completed applications will be accepted i.e. a completed application form, a current resume and a maximum 500 word statement of claim as to how your capabilities and experience will contribute to your success in the Assistant Director HR Services role. 

For enquiries, please contact Karen Bugeia, HR Services on (02) 8831 1004.

Further information:

For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au/.

For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.


The Aged Care Quality and Safety Commission (the Commission) formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, well-being and quality of life of people receiving aged care.

A full-time, ongoing opportunity exists in our Parramatta National office for a Senior Human Resource Advisor. This role is responsible for managing the provision of HR Services, which includes Recruitment, Case Management, Learning & Development, Industrial & Employee Relations and Policy development & advice. The role also involves contributing to the management of Human Resources issues and the development of best practices.

Reporting to the Assistant Director, Human Resources, your main responsibilities will be to:

• Deliver client focused Human Resources services across a range of HR functions; 

• Provide expert advice and support to operational managers and staff on policies, procedures, applicable legislation, and contemporary HR best practices; 

• Manage the implementation of a range of complex HR projects, including HR strategies, tools, processes, policies and systems to ensure legislative compliance and process improvement; 

• Contribute to the development of HR people plans and strategies that address the current and future challenges faced by the Commission in an environment of change and scrutiny; 

 • Provide case management for a range of HR areas including but not limited to recruitment, Work Health & Safety, industrial and employee relations, worker’s compensation and rehabilitation, performance, conduct and attendance. Assist with day to day maintenance of electronic human resources tools and systems; 

• Assist managers with advice and recommendations relating to the development needs of staff and appropriate development options; • Prepare and provide regular reports to managers to meet reporting obligations, including project related information as required.

To be successful in this role you will need the following:

• Tertiary qualifications in Human Resources and / or equivalent industry experience in a similar HR role; 

• Experience in delivering HR services and advice in a public service environment; 

• Demonstrated ability to work collaboratively within a team and with contractors, consultants and other business areas to support and drive HR business outcomes; 

• Excellent communication skills, both oral and written; 

• Ability to develop and maintain relationships with internal and external stakeholders.

Salary offered will be between $81,784 and $92,265 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.

Only candidates who hold Australian citizenship can apply. Refer to the Department of Immigration and Border Protection website www.border.gov.au for further information. Appointment is conditional on successfully completing a national police check.


Please complete an online application form and submit to https://www.agedcarequality.gov.au/about-us/careers vacancies by 5:00pm (AEST), Friday, 22 February 2019.


Only completed applications will be accepted i.e. a completed application form, a current resume and a maximum 500 word statement of claim as to how your capabilities and experience will contribute to your success in the Senior Human Resource Advisor role.

For enquiries, please contact Angela Ross, HR Services on (02) 8831 1048.

Further information:

For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au/.

For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.

Aged Care Quality and Safety Commission